• Contacting The Gambling Commission
  • Contacting The Gambling Commission
  • Contacting The Gambling Commission
  • Contacting The Gambling Commission
  • Contacting The Gambling Commission

Together: We are one voice for everyone operating and supporting prize-led fundraising through lotteries and competitions.

It has recently come to the attention of the Gambling Commission that the message regarding a specific email address for operators to use for queries has not been made clear on their website, with many licensees still using the This email address is being protected from spambots. You need JavaScript enabled to view it. email address.  Enquiries through this address have a response target of ten working days.

Licensing colleagues have informed the council that the email This email address is being protected from spambots. You need JavaScript enabled to view it. has a much shorter response target of three working days.  Although operators may have the direct email address of their account manager, if that person is away from the office or sick then their query may not be picked up straight away.  It is therefore easier if the query is directed to the Licensing inbox as these are checked constantly by numerous Licensing Officers and directed to the most appropriate person.

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